About this episode
Early on in their own podcasting journey, Phuong and Jay riff on a simple idea: people buy into people. Humour and personality do more to win someone over than a perfectly polished pitch, because behind all the professionalism, people just want to deal with people they like and trust.
The brothers talk about documenting the day-to-day of running a business, why audiences are genuinely interested in the ins and outs, and how being transparent on camera builds a connection that a corporate front never will. It is loose, honest, and a good look at the thinking that shaped how AM Visuals approaches content. This series is no longer running, but the ideas hold up.
People want to see what your business is about, who you are, behind all that professionalism. They want to deal with people.
What you will take away
- 01People buy into people. Humour and personality win someone over faster than a polished pitch. Behind the professionalism, people just want to deal with people they like.
- 02Document the day-to-day. Audiences are genuinely interested in how a business actually runs. Filming the ordinary moments makes you relatable in a way a corporate front cannot.
- 03Transparency builds trust. Being open about the ins and outs, even a client meeting, shows people who you really are, and that is what makes them want to work with you.
- 04Reps make the camera easier. After a year in front of the lens, the awkwardness fades. Comfort on camera is built, not born.
- 05Do not over-polish. A little rough and real often beats slick and stiff. The personality is the point, so let it show.
Your hosts
Phuong is the founder of AM Visuals and one half of The Business Diaries. He brings the video and content lens to the conversation, and a habit of documenting the journey as it happens.
Jay is Phuong’s brother and co-host. Together they share the honest, unfiltered side of building a business, the wins, the pivots, and the lessons learned along the way.
We keep changing our name every single episode. It goes to show our entrepreneur mindset. We pivot all the time.
Questions this episode answers
Phuong and Jay think so. Humour and personality make you relatable, and people buy into people they like. Behind all the professionalism, most buyers just want to deal with someone they connect with.
Because people are curious about how things really work. Documenting the ordinary moments, the meetings, the process, the wins and misses, is surprisingly watchable and builds familiarity. That documenting approach is at the heart of good social media video.
More than feels comfortable at first. You do not need to share your darkest secrets, but showing the real ins and outs of your business builds a trust that a polished corporate front never will.
That fades with reps. After about a year in front of the lens, the brothers found it became second nature. Comfort on camera is built through repetition.
Not always. Over-polishing can strip out the personality that makes content work. A little rough and real often lands better, which is a balance AM Visuals helps businesses strike.
Full transcript
This transcript is auto generated and lightly edited for readability, so small errors may remain.
Can I start? No, you're not going to start it with a hey, you know when I started. Hey, welcome, welcome, welcome back to the podcast, guys. I don't even know what to name it at this point. I mean, I'm so embarrassed to do this, but we keep changing our name every single episode.
It goes to show this is our entrepreneur like a mindset. Entrepreneur mindset in the sense that we pivot all the freaking time. And what do you think about that? I don't think it's very good for branding, to be honest. But hey, you know, that's fine.
We're still trying to figure ourselves. It's still early on, you know, we just started our podcast. We're about seven episodes in from yeah yeah, yeah. And we've now since changed the podcast twice. This is the third time.
And I have to say, um, it's okay. It's all right. Well, this is probably the last time I think we want to keep it, because we were having a bit of a branding crisis. We didn't know where we were taking the podcast. This is in, in direct, uh, feedback from one some of our listeners.
We actually have listeners, guys, we have listeners. Nate listens to you, Nate, from the grappling lab. Great. Jim. Guys, go check him out.
Um, but yeah, so he he he, he told us that, you know, he was listening to it and he actually got a lot of entrepreneurial, um, advice and tips from it. So. Yeah. Right. That got me thinking like, shit.
Okay. We'd probably need to, uh, rebrand again, but that's okay, because I think, again, this is probably more us than what it was before. Um, so proper intros, the very first. Guys, this is a premiere episode of this new podcast premier premiere. Um, the very first episode, guys, we're kicking off with.
Welcome to the business diaries of Phuong and Jayay. What do you think about that for cue music? Do we keep music? Cue music. Jerome.
You've obviously know who. Who's Jerome's boss. He only listens to one leader. One boss, one owner. So.
But anyways, like I was saying, before you rudely interrupted me, what do you think of a new name. I don't mind it, I like it. The business diaries are fun, and J. And this is, um, kind of like what? Uh, Gary Vee says.
If you don't know what to do or what your topic is all about, document your journey. And, you know, you and I, we've been on a journey for quite a number of years now, and the things that we understand the most is business. So I think it makes sense that the name should be The Business Diaries of Phuong and Jay. So, um, what I love about I love what you just said there about the Gary and documenting what I've been thinking about our business for Am visuals, um, is that I want to I've seen channels out there where they basically get a videographer to film everything they do on a day to day basis. And surprisingly, people watch that stuff, man.
People want to see what your business, what you do on a day to day, what your business is about. You know, who you are, uh, behind all those professionalism that they want to deal with people. Right. So what you eat, where you sleep is like, yeah, well into your interactions. You can even even record a client meeting.
They want to see the ins and outs of that man. Be transparent man I do, I do question. Like, you know how Gary Gary does the whole, um, uh, interview meetings with, uh, so the the meetings with these clients, you know, with the ones where they pay, like, what, $10,000 to to be on the table to be part of that table. I do wonder what they they think of it and how does it change their demeanour or anything like that, being in front of a camera with with the questions that they have. It's, uh, definitely interesting.
It's it is. I would say it would have somewhat of an effect. I mean, with us, we've been doing this thing for, I think, you know, most a year we've been from the camera, we've been talking. So I feel somewhat bit more relaxed now that, you know, when the camera's on, when you're rolling, you know, it's more like second nature now and. Yeah.
And guys, this is um, this is actually tying really nicely into our next topic, which I'm about to mention. But then, um, I've actually used, I guess, these presentation skills in a recent speech that I did. So if you didn't already know full well, actually got married over the weekend and it was about 2 to 3 days now, he was your ring, bro. Uh, still not wearing his ring. The ring doesn't fit me like my finger was going so red when I was like when and when Abby put the ring on me.
So I had to take it off. Uh, we need to get it resized. But yes, I got married. Congratulations, guys. You can get much, uh, brown applause for fun, please.
Wherever you are, in your car, in your gym, whatever. Just give it a silent clap. Clap. Music drop. Where'd you go?
No. Uh, but, yeah, coming back to to the topic of the day, like the, the whole, um, fact that you and I are not not very shy in front of microphones. I'm not very shy in front of a camera. It showed so much at the wedding. Right.
The the level of engagement of the guests at the reception, at the even at the ceremony was phenomenal. Amazing. It was amazing. It was fun, man. You had a great wedding.
I must have made one of the best wedding I've been to and I've been to five. Like in my speech. I said I've been to five weddings in the last five weeks and won by far was the best one. I had the most fun. The vibe was amazing.
Um, but yeah, man. Look, congratulations on, um, finally tying the knot. It's only been ten years, but, hey, it's all right. Yeah, but needed to be sure. Try before you buy.
That's it. That's it. Try for ten years and buy. Try it real good. Okay.
No warranty left. But anyways, um. So. So the first topic, guys of this podcast of the business stories of Phong and Jay is making people laugh. We will make people buy into your ideas.
And what where this stems from is that, um, actually, I was quite inspired by a client of ours. A friend of ours. Um, his name's Sadiq. He runs Red pandas. We had him on his podcast, and he always says that, you know, communication is a muscle and that he takes, uh, comedian classes not to be funny, but to be able to present better, to, uh, again.
To connect better. Right. So I found that, um, and I had this epiphany, right? That if I'm able to make someone literally laugh and shit their pants, they're way more likely to be, uh, to to perceive me as approachable. So in saying that because you made them shit their pants.
No, because you make them laugh, I think. I think you remove that barrier, right? You remove that barrier. Yeah. And and if you notice in my in my best man speech, the reason I started off with, uh, guys, um, I've noticed that if you want to, if you want people to be engaged, you need to make sure they're involved and make sure that involved.
Um, and then I started off with, you know, the three years and. Yeah. Oh, my God, that's kind of beautiful. That broke the ice. So that literally made people more comfortable with listening to me and all that.
Um, so breaking down, what are you saying? Is breaking down the barrier of that, that filter that people have in in a social arena right, where you can't say the things you've truly thinking is because you're afraid of people are going to be judging you, or they're going to be perceiving you as someone who is inexperienced or anything like that. Right. So the fact that you made them laugh by commanding the space, by saying those, hey, yes. And then it made them more receptive to the other jokes.
The other jokes. and and I was very surprised. I was no, I was horrified first and foremost. Then I looked, by the way, just to give people some context, he did mention make some jokes about my, uh, my ex-partners. But anyways, I was horrified.
Then I looked around, everyone was laughing, and I was like, this is great, I love this, I know, I know, so it's called, um, it's called, um, social proof, right? Like you got, uh, social proofing. Yeah, somewhat. I think that's a concept where, where basically you get buy in from people because they see, um, credibility or validity or things from you. Right.
So the way I saw it is that, um, even though I made a really, I'd say borderline abusive joke, I wouldn't say abusive, abusive or inappropriate. Sorry, inappropriate. Borderline inappropriate. Much. Yeah.
The way you react or the way, um, I guess the way you deliver the joke is really what matters. Yeah, right. It's the same thing in a business setting, guys. If you're pitching for a business or if you're pitching to a client or a potential customer that wants to join, for example, your gym or wants to buy into your product, you need to be able to present it in a way where it's full confidence, right? And the way the the reason why I say you need to start with an icebreaker.
That's somewhat funny, right? It's not just for the audience, but also for you. Right? Because obviously you don't go in there nervous as well. You come in nervous and then by putting out something that's like, hey guys, fuck it.
I'm, I'm, I'm nervous too, but I'm going to break the ice real quick. Yeah, right. You yourself become more confident because you're getting acceptance from your crowd. Right. Right.
And it's. And just to counteract that, like, um, not to count. Right. But like the just the flip side of the coin. Have you ever seen the speeches to start with?
And this is I personally hate this the most. It's a pet peeve of mine. Those speeches I start with, for those who don't know me girl guy bro. I still don't know you. So the fact that you're saying that doesn't help the conversation at all.
It It reinforces it, right? So it's one of those things that, like, still makes people uncomfortable because you're you're sort of bring that bring that the, the, the the sentiment sentiment up in in the sense that they don't know them. So why are you why are you pointing that fact out? You know what I mean? Not just that, but I think it's a, um, it's a a negative thing to do because, like, what you do is you you try to gain credibility through them by doing that, you know, I mean, like you say, or if like, you kind of explaining to them who you are.
It's like, no, you don't explain who you are. Get in with it. Do the do the punch, do the, um, get the bind. And then they don't need to know you. Right.
Do that. Need to know? Yeah. Of course. Introduce yourself at the end after they all laugh.
You know what I mean? Because, like, you've already come in as an alpha male, you know, you make them laugh and stuff, and. Hey, guys. Thanks. Have a good night.
Sydney. My name is Jay, blah, blah blah, you know. Yeah. And that's I think that's the best way to do it. And if you look at all the popular or the or the, um, very successful comedians, no one introduce themselves.
They know who they are. They don't need to explain exactly, exactly explain to you who they are, right? Um, but yeah. Anyways, um, so anything else about this topic that you'd like to mention? Uh, let's bring it back to, uh, to to the to the front here.
Like, this is the business podcast first and foremost. But the one thing that I noticed, uh, uh, we are we are we in this topic just yet? Controversial. Controversial? No, that's that's a later topic.
I don't have anything. More to say about this. Guys, let's move on to the next topic. What? What do we have?
Uh, what do we have? What do we have? Uh, so the next topic is a controversial one. Um, so there are too many people doing it. It's saturated, so I won't do it.
What are they. Doing? Like business in general, right? Like, I won't do it. Too saturated.
I want to open a cafe now. There's too many of them. Yeah. I won't open a business next to me doing it. I'll do.
It. That's. That's the one thing that you get from people who have not started a business or who are like, or rather, like, haven't started a successful business because they have this mental block in this in, in the sense that they look around, they see other business. They've done a little bit of Google search, someone's already in the in the front and that stops them dead in their track. they they think that the idea is useless.
It's not worth it. So they go around. Um, they get stuck in that paralysis of analysis. Mhm. And give us an example for analysis.
So one other thing that um, if you look around people know sushi right. They love sushi. Every everywhere you go sushi. Sushi trains have the same meals, same food. Like, there's no there's no sushi train out there that are not the same.
But the, the the funny thing that you see about them is that they're not just, uh, they're not they're not just run by Japanese people. They also run by Chinese and Koreans. Correct. So in a way that means in Vietnamese as well. I've seen that done.
That's weird. One, two. But in a way, sushi is basically been saturated well and truly. But it's still being done. Correct.
Right. Why? Because it's a it's a model that works, right? For each of those dishes, $3, you probably are making like 80% margin on top of it. Right.
Right. So so you know what's funny actually. And I just thought about it, it's just now, um, it's that the way I see it, the way I talk to myself in my head. And these are the this is what I say to myself, right? It obviously used to be a blocker for me, a mental blocker to start a new journey.
But the way I see it is that the what I, what I tell myself is that if he can get a piece of the pie, if there's a market share and like I say, 100% right. And he has he has 50%. What makes me think I can't take just that 1%, right. That's right. Right.
Because if he does it, why can't I do it right? And I think a lot of people think opposite. They think, oh, if he's doing it or it's too many people doing it, I'm not going to do it right. But you got to switch that, man. It's not about, you know, um, you know, if it's already done, I can't do it.
It's about, how can I do it right? That's right. Yeah. It's. If your passion is about sushi, man, go for it.
Like, who's going to stop you, bro? Like, I know a lot of people are doing it, but your passion will translate into the food that you make. And that would make your food more delicious. Uh, I know it's it's sort of like, woo woo way of thinking about it, but it is true. People don't buy buy into the business because of you.
I mean, because of the business. They buy it because of you. Correct. Right. You're the differentiating factor.
So this goes, um. This is the same thing for, you know, gym owners, right? And jiu jitsu, gym owners, martial arts gym owners, um, construction people, mortgage people, anyone. Anyone and everything. Right.
Um, so this relates to you, you know, get out, get away from the mindset of, you know, you can't do it or you shouldn't do it because it's saturated. It's all about getting started, guys. Once you get started, you figure it out, right? Just like this watch business right here, guys. Oh, cool.
I am embarrassed because I'm not wearing it. Don't worry. It's not your wedding anymore. You can't wear watches. So this is a watch business that I just started.
You know, like I said, we're serial entrepreneurs, you know? Um, and, uh. So, yeah, I just started to watch business. I was like, you know what? I like this, I want, I like watches, I want to start, I want to become a dealer.
So you know what? Everyone's done already. It's been done. Everyone makes you different. There's so many, uh, dealers.
What makes me different? It's my personality. What I do is I connect with my clients, man. Uh, when someone inquires, I don't say, hey, look, this is a price. Fucker.
Oh, excuse my French. Fuck off. Um, but, um, what I say is, you know what? Let's get to know this guy. Uh, it's not just.
It's not just about the watch. Let's connect with them on a human level. Right? That's a lot. What a lot of people don't do is they don't connect with people on a human level.
Side note, very segue a good one to that. Side note to that is that you know, how you just you just swore and you said, excuse my French. That's okay. That's one thing that Gary Vee also says is like actually people reproaching for that. They're like, why do you define the need to swear all the time?
That's because that's your communication style. It's the most authentic, um, way of communicating to people, right? Like when you talk to your friends, do you have any filters? Do you sweat? Yes you do.
So, man, don't don't don't excuse yourself. Just like the, um, videography, um, idea that I want to do. Just be yourself, man. Be transparent. The more transparent you are, the more you connect with like minded people.
It's going to be an easier sell for you. Correct? Correct. Um. So yeah.
Anyways, next topic. Um, I like coming back to that man. If you guys have to have any ideas, just go for it. Just start. The fact that you start will differentiate yourself already from a 90% of the people, right?
So true. Just once you start, even if you fail, you will learn something from it. I'll guarantee you that. That's my personal guarantee. Oh, one more thing too.
Yeah, like. Like Phuong said, once you get started, you kind of figure out the building blocks from there, what works, what doesn't. Right? And then eventually you just keep growing so people will think. People will see the end goal all the time when they see all the businesses or that cafe successful or that that, uh, real, real real estate company is successful, that construction companies, but they don't see the building blocks that the owner or the sacrifice that the owner did.
That's right. All the areas that you made to learn, right, or the sweat, tears, mental breakdowns, you name it. It's a cliche, right? Yeah. Everyone says, oh, it's and it's a road and whatever China or whatever the analogy is.
Um, but yeah, man, it's just about taking that one step after another, after another, after another. Um, but yeah. Moving on. Second controversial topic I have for you guys a tip on a controversial topic. You're talking about the freedom one.
Which one are you talking about? Oh, shit. Yeah. Sorry. My bad.
Go on. This guy's lost, man. Yeah, a little bit second. This is actually also a pet peeve of mine, right? People who think that starting a business, you will gain freedom.
Freedom from what? What? What? Freedom, man. Starting a business is the most freaking arduously.
Um. That's a big word. Yeah, it's a freaking dictionary drum. Arduously. It's.
It's an arduous journey, guys. It's it's it's hurtful. It's like you get mental breakdowns, right? There is zero freedom in it. But why we do it?
Do it. Why do business owners own businesses and why can't they work at 95? Well, some of them actually still do work that part time job on the side. But it's the lifestyle that they do this for. It's not because they want to gain freedom from something.
It's not because they think, oh, I'm going to get $1 million and then I can be free. Nah, man, you never you need that. The, the the stigma that comes around with bloody owning. Your own business, man. People just think people especially 95 is think, oh yeah, I want to do this and I want to be free for the rest of my life and not do not have to work.
I was actually I was actually just telling to Jerome this morning I was like, yeah, I was at home this morning, I woke up, I'd like around 8:00 in the morning. Let's start looking around the house. I'm like, I got nothing to do. Correct. I want to go to work.
I get bored. I get fooled. You remember when we had a break at this at the start of the year? Like a like a one month break. Cause there was nothing happening, right?
Yeah. The Christmas break and we were bored. We went on holidays. We were bored out of our minds. We were speaking.
We were talking about business at the holiday house. That's like, honestly, I think and I, and I, and I said this a couple of times already. Like, if you want to be good at something, you need. To be obsessed. About it.
You need to live it. You need to live it. Correct. Right. And the only way you're gonna get better is that if you if you if you just grind through the crap.
Right. Same thing with business. People think that, hey, look, it's going to be all what's called rainbows and butterflies when you do business, but it's not the case, man. You could go through with a lot of crap. If anything, I say you go through a lot more stress than you would working in 905, right?
Oh, yeah, 100%. Like you're literally you're at midnight, 12 p.m.. You're thinking about work. You think about what's there to do tomorrow. What am I gonna shoot tomorrow?
What what what what if my client doesn't pay? What if my employer doesn't have. What if we don't have enough funds to pay my employee? It's a constant, like stress. It's like, well, what's next?
What's next, what's next? It's a constant stream of, uh, problem solving. And and that's I think that's what's exciting for people who are ambitious like us. There's always a problem to be solved, and it's kind of rewarding. In a sense, it is.
But for me, it's not just about the job, but reward. It's about the, um, the the fear of being trapped again in the 9 to 5. I went through it for two, four years or something like that. And bro, like, it's it's very demoralising. It's like to be stuck in drum.
This is not saying that we're different. No, no, we are different. But I in a in a very corporate environment. You are literally. A rat in a playhouse.
Just running. Just running your rat race. Whatever. It's so. Demoralising.
I think I think you're you're a bit wrong in the sense that you're demeaning. The 9 to 5 is I'm not okay. Some people like what I like to say is when you do work with nine to find, you need to find a company with a vision. You need to find a manager, a boss so someone who shares the same vision, or who are working towards something greater than themselves. Right?
That's when the 95 would be more meaningful than just like coming in would do the repetitive jobs and then coming home. Um, it's like, you know, being a waiter, you go in and you just do your shift, you go home. That, to me would be more demoralising. Demoralising. Oh, man.
Look, honestly, I. Think it's, um, it's like when I, when I was saying that, it was more so for me, like, that's the way I felt when I was. In it. Yeah. But coming back to the main point of, uh, guys don't think that you're going into you, you're going to go into business or own your business or make $1 million just to be free.
Freedom is something that is in your mind, right? It's just the fact that you are living. Living what you love doing is the freedom. It's not something that you need to come to, you need to do to get out of it kind of thing. It's a lifestyle.
At the end of the day. Another cliche. Another cliche. Or are you saying that's been overused is that, you know, do what you love and the money will come. Oh, sorry.
Do what you love and you'll never work a day in your life. It feels like that. Doesn't like once you do what you love. It's not just about the money anymore. It's the fact that you can do what you love and you're happy about it.
And it doesn't matter if you're not making that much, you're still happy doing it right. And that's the thing. That's something I've been kind of, um, I've discovered lately in my personal journey. In my life journey is that it's all about the money. Before, when I was in my early 20s, it was all about the money.
Right? But now it's about the happiness. If you're happy, that's all that matters, right? You know what's funny about that, though? People would say like, oh, yeah, it's easy for you to be happy.
You're making bank. You're you're driving a Tesla. You got a business. What do you say to those people? I say it's a loan.
Loans, loans and debt are great. Great. That is so true. Like. Guys, look, uh, it's look, the reason we're able to buy stuff like that is because obviously, we don't want to pay that much tax.
Don't tell the tax man. But this is a topic for another episode. Definitely. Yeah, I, I noticed that people was like, how are you? How are you affording a Tesla?
You know what? We should get our friend, uh, an accountant, A boho. A Bobo. Bonobo. Onto the podcast.
Okay, partner. Shout out! Shout out to a Bobo. Um, he will talk to us about, uh, talk about this kind of stuff, but. Yeah.
Guys, look, it's it's one of the perks. It's one of the perks of owning a business. It's obviously the the stuff that you can buy through the business. Um, but. Yeah, man.
But at the same time, you may sacrifice yourself a little bit just to get that reduced. But anyway, it's definitely it's a, it's an episode in itself. It's a very fascinating one. It's something that when I talk to someone about it, they're like, they just perk up straight away. But we'll definitely put that down.
Can we note that down in in notes in the show notes. Um, down somewhere? Um, yeah. Cool. Alright.
So topic. Uh, what what how we advertise. Good. Okay. Yeah.
Hey, are we too fast? We're good. Right. All right, so this is, uh, another topic that I really, really fascinated me. And it's a conversation that you have with a potential client, right?
Or. Well, that didn't go through, but the fact is, you followed up with a potential client. You call them up. They're like, hey, my name is Jay. I'm from, and I'm just calling in to see how you were.
We spoke a couple of weeks ago about content management to see if you wanted to, to, to do this, uh, to if you were interested in our packages. And she was like, oh, no, we found someone already like, well, we don't really need anymore. And you could tell that she was like, oh man, this guy just wants to sell something to me right straight away. Like the tone of voice just portrayed that. And then you're like, okay, cool.
That's that's great. I'm happy that you found someone. And then you said, look, I know that you're doing content management, and that's actually quite expensive, but here's a little tip that we've actually used a little piece of software. And this is free of charge. You can use it.
It'll make your life a lot easier. And you said, okay, you you can use Lumley. And she goes, oh okay, I'll check it out. Thank you so much for that. And you, the one thing that really caught my caught my attention was like she brought it up straight away.
She's like, there's a problem in my life. This guy's giving me a solution for free, asking nothing in return. I mean, that was beautiful, that moment that that switch. And it was like, ah, I'm getting goosebumps thinking about it, man. So tell me a little bit about that.
Like, how did you approach that conversation and what made how did you feel after the fact. Mhm. So actually this is a client that I um, approached. Um, it was a, it was a warm lead that came through. Um, and I was talking to her and she was saying how, you know, she had her business, needed social media and wanted production and wanted her quote and all that.
Um, and what I ended up doing is I was like, hey, look, look, you might actually not even need us. I you might be able to do this by yourself if you have the time for it. Obviously, you have to sacrifice something, right? Is it money, time or whatever? Um, I told her, hey, it's this easy, you can do this, blah, blah, blah, um, down the road.
I didn't hear back from her, so I thought I'd give her a quick call back. Um, then she said, um, that she found someone already. I'm like, cool. Whatever. And I'm from my experience, I already know that, um, the more value I give for free.
And obviously this ties back into cells and and lining things up. But I noticed that the more value I give for free, um, the more I'll get back in return eventually. Right. And I'm not doing this to expect something in return today. I'm not doing it to expect something in return.
Ever. Maybe. But there's nothing wrong with giving things away. It makes you feel good. It makes them feel good.
And eventually it could lead to a future cell. But this is something that Garvey preaches all the time, man. Just give value, man. Just more value to give, the better it is, right? Um, and I've noticed that in in in other also other clients that hey, look I'm just going to give them value, I don't care, I just give it to them.
And yeah, eventually it turns to a cell, like, automatically, right? You don't want to do anything just planting the seeds okay. Just have it. Have it. So it's a genuine gift.
It is. Right? It is. You don't really expect anything in return. Um, would you call that a strategic strategic free value?
Right. Because are you are you putting seeds out there to expect something in return in the long run or not at all? No. I'm generally doing it just to give it to them. Interesting.
And I'm helping them move their life, you know. On top of that, you know, the conversation ended up better. She invited me to to a cafe. I'm like, yeah, that's true. I'll come by.
Why not? Just to check. Like. Like. Oh, man.
It's sort of like, I don't want to talk to you because I know you're gonna. You're here to take my money. But it's not about that. So it was before. Before before I started doing sales properly.
I've noticed that you know all about the money. It's like trying to sell, trying to get the sale, trying to get a sale. But times have changed, man. People are. People are educated.
People know that when you. When they're trying, when you're trying to sell something down their throat. Right. So I think that in general, I think we just have to all change our perception about money in our business. Right?
We just have to, um, come out or we have to think about it as, you know, just give it out there. I mean, it's everyone's doing it. Everyone knows how to do it. I would go as far to say as, like, if you're going to go into business expecting to make money for first and foremost, you're in it for the wrong, wrong reason, like business is not about that. Business is about helping people solve their problems.
Correct? Right. It's about networking, making friends and all. That's correct. Yeah.
And you can kind of see that in, uh, content marketing these days as well. Contents are being put out there. It's honest content. People are there to give value. They're here to help.
They're here to have a good time doing what they love. Sharing that to everybody. You know, you know what's saying impact millions and you make millions. Ooh that's a powerful that's a good that's a powerful one. So I, I guess that's why Tesla.
Apple. Um, what other revolutionary revolutionary companies are they out there? Tesla. Apple. Awkward silence.
Great, I love it. I think I think that's why, um, they've got such a massive market share and why they, they're so successful is that people buy into the idea of what they're trying to do. Right? They're trying to change the world, which is why they're making the big bucks, obviously. And you should adopt that same philosophy into your business, because what you really want to do, and this is this probably stems from my idea.
My understanding of my my shift from it's all about the money to. Happiness is that you want to impact them for the better. That's when you got yourself a business. A proper business, right? What you do is you two things.
You end up making yourself feel better, making them feel better, and also making money out of it. That's right. What's wrong with that? Making a living out of that, right. Honest money.
Honest money. Correct. Like you don't want to be the shifty sales car salesman. Me? Like, oh, yeah, this car is perfect.
They drive it down the road and the tires falling off. You know, that's what you want to do, man. So it's crazy the how that's, uh, that's still, um, that's still there in the, in the world. But if you want to be a prime example of that, go to Facebook Marketplace. It's full of them.
Everyone's trying to get everyone else's money correct. I mean, like, these guys are not educating business. No they're not. That's the thing. People think that the 90s way of doing sales is the way you do it.
And yeah, um, I, I've actually encountered someone who, uh, recently gone to a sales position and the company was, was like teaching him a script of how to, um, how to how to script. Yeah, how and how to respond to objections. And I'm like, no, that's didn't that didn't sit well with me because the way I do my sales, because the way I approach clients, is that I'm trying to offer them a solution to better their business, to better their life, to better their processes. Right. And to to to know that you're using a script a like, well, how how like, um, this genuine how this genuine, unjust, generous, this, this generous is it when you just take away that human connection, when you're having a conversation to just a script?
Yeah. Right. Yeah. Like that doesn't work. It's just.
But anyways, look, that's that's the way they want to do theirselves. That's. Yeah, it doesn't concern me, but. Yeah, that's that's what I want to say about that piece. But anyways, anything else from this generous.
I'm still thinking about that word. Is that even. A word. On ingenuous? Disingenuous?
Not genuine? Yes. Not genuine? I don't know, guys. Leave it in the comment like, you know, in the comment section.
Uh, I'm sure Jerome's going to make a joke of, uh, out of this, like looking at him. It's. Yeah yeah. Yeah yeah. Um.
Hey, guys. Um, just before we end the podcast, I want to ask you if, man, how's your wedding? How did you enjoy it? What do you think? What what tips and tricks would you give to people who are looking to get married very soon?
Well, guys, get rid of a tradition. Get rid of tradition first and foremost. I can't say that some people have cultural stuff. Yeah, but that, uh. Well, for me anyways, this is my personal tip because it gets in the way of of love.
That's why I feel about it. Like people try to put things into boxes. And tradition is one of those categories that people try to put under. And you usually get like things like, you know, the bottle and saying like, hey, this is just my tradition. That's because you've been raised like that.
You don't know any other way. You don't want to think any other way. Right? The moment you get rid of tradition, get rid of the little boxes and live in a grey area, that's when things will kind of blossom. And that's what I found with with my wedding.
We just flipped everything on its head. We forego the cake cutting. We didn't even get a pasta to to do our two cameras. We got a comedian to marry us. The wedding reception was very small, like usually Vietnamese, um, receptions, like 300, 400 people, right?
And we didn't want any of that. If I didn't talk to you in the last year, I don't want you at my wedding. You know what I mean? Oh, I don't know. I had a lot of friends there.
Well, I if I did that film, my wedding would be ten people. Big. Ten people big, big. Ten people. I love that one.
But yeah, just if you're gonna enter, if you're going to get married, married for a lot of guys like and all the people around you love them first. And then you'll see the, the reception that you're gonna get. Yeah. Look, I'll honestly, I'll be, um, 100%. Honestly, I was quite surprised, man.
I was quite surprised with how many friends you had and how people you keep in contact with. Because with me, like, if you're out of my immediate circle, you're out of my immediate circle, I don't. Surprisingly, I'm an outgoing guy and I like to talk. I'm in sales or whatever. And that's the funny thing about you and me.
Like, you're the extrovert person. I'm more introverted and I don't keep my friends. I just know if I don't talk to you, I don't talk to you. It's like, that's it. I'm not going to say that.
Guys, don't be his friend. Don't be late. He will leave you in the dust. I don't know, I don't know why. It's just I don't.
I personally don't make the effort like you do, to to to keep in contact. It's not an effort, though, to you. For me, it's not an effort to me. I just I just love having people over and talking to see what their lives is like. And, you know, it's it's connection.
Yeah. Look, I, I must admit, I really, really admire your hospitality. Um, with everyone new to you and maybe his wife. His now wife. Um.
I have a wife, guys. Yeah, yeah. The wife. But. Yeah, man.
Like, very, very, very impressive. Impressive to see, uh, a different take on things. And that also ties into, you know, understanding that other people have different ideologies or they see the world different from how you see it, and you can't think or you can't, uh, instil your beliefs and how you see the world into other people because you gotta stay open, man. You gotta stay open and see what how people see things and just love, man. Like, look, people enter your life.
You just look at it and still love God. Yeah. Okay. Go on. But, yeah.
Look, I, I have a strong belief that anyone that enters your life, you are there to take care of them and make their life better in any way anyways possible, right? So, um, and my wedding is basically a reflection of that. And I saw everybody, uh, having fun interacting. No one was bored. Everyone was talking to each other.
Like all wedding, every single wedding. Tables were mingling with each other. It was good. And we didn't even use the bingo game. And the bingo game.
The bingo game was so that people would interact with each other. It's like, oh, who's this guy who has this car? Or who's this guy who's who does this? No one used it. It's crazy.
Anyways, I'm not gonna lie. I don't remember half the night. I don't I don't know what happened. Half the night, I think I was drunk. Um, but.
Yeah, man, it was. It was a great wedding. Yeah. Really, really, really, really good wedding. I'm good guys.
Um, if if there's nothing left you'd want to mention. Hold your peace now. No, guys. Um, look, just follow us. The name will stick.
I swear, the name was like. It's. It's called the business director for like I like. It's catchy. The business diaries of Phuong and in J font, as in Phuong and Jay as in just a letter j f, g.
No, really? Yeah, it's Fung bro. We changed it again. Fourth time. All right.
Uh, those are Phuong and Jay. Um, so, guys, we will be making a new TikTok, Instagram, Facebook, YouTube, um, LinkedIn for the business diaries of Phuong and Jay. Just to separate it from individuals, because we don't want to flood our business account with our podcast stuff. Um, so guys, if you are listening to this podcast and you enjoy the snippet, if you enjoy the podcast, please follow us on those platforms. We'll be on Spotify, YouTube music, Amazon, whatever, everywhere and in anywhere.
Um, check your check under your mattress will probably be there too. Um, but yeah. Uh, guys, really appreciate you tuning in to this episode of, um, the Phuong J. And we'll see you in the next one. Hiya.