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FAQs

If you are still hesitant to reach out, here are some of our most frequently asked questions to get you started. But don't forget, we are just a message away, and it is always better to talk with another person than just reading a wall of text!

About Our Services

We operate predominantly in Sydney, however we can also work all around Australia. Let us know where it is so we can see if we can work together!

Of course! Some say coming up with the idea or concept of the video is the hardest part of the production. So to help you with this process, we provide a conceptulisation service – we’ll brainstorm with you to come up with a great concept that will drive your message and captivate your audience. 

We do productions that vary in all sizes from small family owned business to large corporations

We can do talking head videos, interview-style videos, podcasts, commercials, educational videos and many more! If you have a video project to produce, we can do it.  

Yes, we have a portfolio of previous work available on our website and can provide additional samples upon request.

You can reach us by phone, email or through our website to discuss your video production needs.

Our availability varies depending on our workload, but we will work with you to ensure that we can meet your project’s timeline.

We will assign you a dedicated project manager who will keep you informed throughout the production process and ensure your project stays on schedule and within budget.

Yes, we can discuss retainer packages for clients who require ongoing video content creation.

While we don’t typically handle website or social media integration, we can provide you with the necessary specifications and formats to ensure a smooth upload process.

Project Process

The production process consist of 3 phases; 

1. Pre-Production (Planning & Brainstorming) – Here we learn about your business, what you’re envisioning and what message you’re wanting to deliver to your audience. We then create a video outline, storyboards, shot list, equipment list and a production schedules to ensure that we are efficient on production day. Also during this phase we confirm budgets and arrange filming dates with you. 

2. Production (Filming) – The production phase is exactly that…Production! In this phase we execute on the plan that we’ve agree with you. We capture the footage that is required to piece the video together. 

3.Post-Production (Editing and & Revisions) – Once we have the footage, we can now start editing it together in post-production. During this editing phase we add graphics, titles and music to enhance the video and to make it as engaging as possible. You’ll then have a chance to review the video and provide some feedback before the video is finalised. 

Yes we do offer production-only services if you’ve already got your idea/script.

We do provide social media content creation. We’ll sit down and brainstorm with you and figure out the key topics that will resonate with your audience. We’ll then organise a date to batch-shoot these content so that you have a tone of content for your socials. 

We can certainly help you with location scouting. Also, we have access to a range of studios that will suit what you’re looking for. 

Absolutely! Our team can assist with crafting compelling scripts and storyboards that bring your vision to life.

We work closely with our clients to understand their brand and ensure that the video aligns with their message and tone.

Yes, we can assist with creating a series of videos that align with your brand’s messaging and tone.

We believe in close collaboration with our clients. You will be involved throughout the entire process, from providing feedback on the initial concept to approving the final video.

The production timeline can vary depending on the complexity of the project. However, we will work with you to establish a realistic deadline that meets your needs.

Post Production

It typically takes 4 weeks for you to receive your video, however difference video lengths and requirements would mean different turnaround times. Before we begin your production we discuss first with you what the timeframes will be so that you know when you’ll get your video/s.

Absolutely! Adding subtitle will help your audience better understand the message of your video. Adding subtitles will also make your video accessible to more people.

Yes, we keep all footage and project files for a period of 6 months.

We provide 3 revision per video project.

We seek feedback on all aspects of the video production process, from the initial concept to the final product, to ensure that we are meeting our clients’ needs.

Yes, we can assist with creating a series of videos that align with your brand’s messaging and tone.

While revisions are included within our packages, additional changes after final approval may incur extra fees depending on the scope of the edits.

We typically deliver final videos in high-resolution MP4 format, which is compatible with most online platforms and devices. We can also provide other formats upon request.

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Video Uses and Benefits

Videos can help boost reach for your social media and SEO on your website, all while getting your message clearly across to your potential customers. Also, videos are a great way to connect with your audience and create an emotional connection that can help you sell your product or service.

You can use your video on your website, social media channels, email marketing campaigns, trade shows, and more.

Videos are a powerful marketing tool that can help you increase brand awareness, improve engagement, educate your audience, boost sales, and achieve your marketing goals.

There are many ways to measure the success of your video, such as website traffic, social media engagement, lead generation, and sales conversions. We can help you identify the key metrics to track for your specific project.

While we don’t create full marketing campaigns (just yet 😉), we can help you develop a video marketing strategy to ensure your video reaches the right audience and achieves its goals.

Have Any Questions for Us?

If you haven’t found an answer to your question, feel free to reach out to us by filling out the form below.

Find a day that works for you!

Once your booking request has been submitted our team will get in touch to check in!

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